How do I file for a claim ?

Your insurance certificate from your policy will have a 24/7 contact number in case of an accident or claims. You should either call the number and file the claim or contact your broker to get help with your claim.

What happens if I miss a payment ?

Failure to make timely payments could result in policy cancellation or suspension of monthly payments. Contact Us as soon as possible if you have a situation like this.

What is a deductible in an insurance policy ?

A deductible is an amount that you choose when purchasing an insurance policy, which you agree to pay at the time of a claim. Deductible will be applied or not can depend on the situation, or type of the claim.

How do I file for a claim ?

Your insurance certificate from your policy will have a 24/7 contact number in case of an accident or claims. You should either call the number and file the claim or contact your broker to get help with your claim.

What is a VIN number?

VIN (Vehicle Identification Number) is a number that provides specific information about a vehicle’s manufacturer, make and model.

What is a waiting period in travel insurance ?

Waiting period may apply to you when your existing/last insurance is already expired, or you are purchasing insurance after your arrival in the visiting country. Waiting period can be up to 7 days depending on the insurance company. During this waiting period, there are certain limitations and exclusions to the policy, contact your agent to know more.

How to apply for provincial medical coverage in Quebec ?

Visit RAMQ (Régie de l’assurance maladie du Quebec) (https://www.ramq.gouv.qc.ca/en) and check the eligibility conditions for health insurance. You can evaluate your eligibility online on their website at https://www.ramq.gouv.qc.ca/en/citizens/health-insurance/know-eligibility-conditions and find out more information on how to apply for RAMQ coverage.

What happens if I miss a payment ?

Failure to make timely payments could result in policy cancellation or suspension of monthly payments. Contact Us as soon as possible if you have a situation like this.

What is Pre-existing health condition in health insurance ?

Pre-existing health condition covers you for existing medical conditions that are stable from last 90,120 or 180 days, this period depends on the insurance policy you purchased. There should be no change in your health during this duration, to be covered by your insurance policy.

What is a deductible in an insurance policy ?

A deductible is an amount that you choose when purchasing an insurance policy, which you agree to pay at the time of a claim. Deductible will be applied or not can depend on the situation, or type of the claim.

How do I file for a claim ?

Your insurance certificate from your policy will have a 24/7 contact number in case of an accident or claims. You should either call the number and file the claim or contact your broker to get help with your claim.

What is a VIN number?

VIN (Vehicle Identification Number) is a number that provides specific information about a vehicle’s manufacturer, make and model.

What is a waiting period in travel insurance ?

Waiting period may apply to you when your existing/last insurance is already expired, or you are purchasing insurance after your arrival in the visiting country. Waiting period can be up to 7 days depending on the insurance company. During this waiting period, there are certain limitations and exclusions to the policy, contact your agent to know more.

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